If anyone knows the hustle of the holiday season, it’s your CSM. CSMs work hard all year to ensure customers are maximizing the value of your products or services. They reply to every email, answer every phone call, and offer endless support as customers try to figure out the latest product update, implement new features, and hustle towards end of quarter goals.
Show your CSM how much they mean to you by sending them a thoughtful gift this holiday season. We’ve put together a quick list of 7 gifts that your CSM is sure to love – ranging from classic productivity tools to ways to unwind after a long day of problem solving.
1. Zoominfo Login
Sapper’s CSMs are constantly hustling on behalf of our clients. Scheduling meetings and connecting with prospects requires strategy, commitment, and no shortage of technology. When asked what’s at the top of their wishlist, (after plane tickets) our team gave a resounding ‘Zoominfo account’!
Zoominfo provides personalized outreach and communication information that automatically tracks and updates things like executive changes, product launches, technology considerations, and more. It also integrates email with CRM to improve productivity. From CSM’s to Sales Reps, Zoominfo an amazing resource for your team!
2. Masterclass Subscription
Masterclass is a streaming platform that offers hundreds of video lessons on topics that include business, photography, sports, and more. A Masterclass membership is a great gift for any lifelong learner.
CSMs may find the communication courses particularly interesting. Masterclass has communication classes taught by Neil deGrasse Tyson and Robin Roberts. There are also plenty of business classes, such as business strategy and leadership, campaign strategy and messaging, and the art of negotiation. The best part about a Masterclass subscription is that you’re not limited to one or two classes. This means your CSM can watch classes that pertain to both their work life and passion projects.
3. Ergonomic Keyboard
Our CSMs send a lot of emails and It’s no secret that spending hours a day typing puts a strain on your body. An ergonomic keyboard can help improve comfort while typing – something that is even more important for CSMs who are work-from-home warriors.
Ergonomic keyboards are designed to allow your hands to rest in a more natural position than traditional keyboards. Most ergonomic keyboards are split in half and feature rotating keys that point down towards the lower corners of the keyboard. They usually also have a padded wrist rest.
4. Blue Light Blocking Glasses
Send your favorite CSM a pair of blue light blocking glasses to ease the strain of extended screen time. This small, inexpensive gift is a nice alternative to traditional office supplies, and the variety of styles and colors available allows for fun personalization.
5. Streaming Subscription
While we’re probably all overdoing our screen time, a relaxing evening with The Queen’s Gambit or Peaky Blinders can sometimes be exactly what you need to unplug. It’s hard to go wrong with a streaming subscription to Netflix, Disney Plus, Hulu, or the like. Your CSM deserves a break from work, and a streaming subscription is a great way to relax at home.
6. Never Lose a Customer Again
If your CSM would rather curl up with a good book than binge on Netflix, Never Lose a Customer Again is a fantastic gift idea. Joey Coleman’s book, Never Lose a Customer Again, is touted as a how-to guide for today's customer relationships. It’s filled with case studies, specific tools, and strategies to craft lifelong customer relationships. It’s an essential read for any CSM, and will make a great addition to their personal development library.
7. Classic Gift Basket
A classic gift basket is a tried-and-true gift that your CSM is sure to appreciate. Whether you buy from a company or opt to do it yourself, your CSMs will love an assortment of snacks, personalized items, and small gifts. To add a little extra flair, consider themed baskets like ‘Game Night’ or ‘Movie Night’ that the whole family can enjoy.
Regardless of what you choose to send your CSM this holiday season, your gift is a statement of appreciation for all the hard work they’ve done this year. We will be sharing more gift guides for sales, marketing, and executives over the next two weeks, so be sure to sign up for our email list to stay tuned!