This article was originally published on CEO World Magazine on June 16th, 2020.
The Troubles With Telecommuting
How to Enforce Remote Work Standards
Get involved virtually.
Set up frequent team meetings and utilize accountability software.
In addition to one-on-ones, bring your direct reports together at least once a day. I like to do 15-minute meetings every morning and late afternoon. Our group discusses what we did and what our days looked like, making certain our actions matched our plans.
To foster reliability, use cloud-based, collaborative task management platforms like Microsoft Teams or Asana. This way, everyone can stay on the same page and see who’s pulling their weight — and who needs a push. Look for a tech solution that offers real-time status tracking, file-sharing, and chat opportunities.
Make sure everyone knows what ‘right’ looks like.
Don’t assume everyone knows the best way to do things. You want to make sure that your team understands the standards you set. For instance, our sales team understands what the “right” sales call looks like. They know the processes and expectations because we’ve communicated them.